How to Troubleshoot a Kenmore Electric Range

A smooth glass top electric range looks sleek and is easier to clean than a range with traditional coil burners. Kenmore makes a number of smooth-top electric cooking ranges that, like all appliances, can malfunction in certain situations. Some issues require professional assistance to resolve, but you should troubleshoot basic issues yourself. Many obvious issues can be resolved quickly and easily without the need for a service call, allowing you to get back to cooking as soon as possible.

Entire Range Won’t Operate

If none of your range’s functions work, make sure the power cord is securely connected to the outlet. Examine your home’s fuse box or circuit breaker to see if there’s a problem with the appliance’s power supply. If necessary, replace any blown fuses or reset the circuit breaker. If your range has enough power but still won’t turn on, it’s possible that the service wiring isn’t complete. For assistance, call Kenmore at the number listed in your owner’s manual. If your range’s oven won’t turn on, make sure the time on the display clock is set correctly. If the clock hasn’t been set, the oven will not turn on.

Cooktop Element Doesn’t Heat

Check that you’ve turned the correct control knob for the element you want to use if the elements on your smooth cooktop won’t heat or aren’t heating evenly. If you use the wrong cookware, the elements may appear to not heat or heat unevenly. Lightweight or warped pans that don’t distribute heat evenly should be avoided. Choose flat, even, medium- or heavy-weight pots and pans, which heat evenly and prevent food from burning.

Abrasions on Cooktop Surface

If you notice abrasions or scratches on your range’s smooth cooktop surface, they could be abrasions or scratches caused by rough food particles trapped between the surface and your cookware. These marks don’t affect cooking results and usually fade away with time, but you can avoid them by wiping down the cooktop as well as your pots and pans before you start cooking. If you don’t clean your cooktop with the proper cleaning products, abrasions may appear on the surface. Use a nonabrasive sponge or cloth to buff a cleanser designed specifically for ceramic-glass cooktops. Food that has boiled over and been cooked onto the ceramic glass during cooking could be the cause of discoloration on your cooktop. The debris can be scraped away with a razor blade scraper. Discoloration of your cooktop surface can also be caused by mineral deposits from food and water. To get rid of them, use the right cleaning product.

Range Isn’t Level

If your range does not appear to be level, make sure the floor beneath it is level and stable enough to support the appliance. If you notice the floor is sagging or sloping, contact a carpenter or contractor to strengthen it. If your range was installed incorrectly, it may not be level. Place a rack in the oven’s center and a level on it. Adjust the leveling legs at the bottom of the range until the level shows that the issue has been resolved. Remember that the alignment of your kitchen cabinets can give the impression that the range isn’t level. Cabinets should be square and have enough space to accommodate the range.


If you feel overwhelmed and need help looking for Kenmore service, give us a call.


Smart Living Home Repair Services

244 Madison Avenue , #1019

New York, NY 10016

(888) 758-9103

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